Frequently Asked Questions
We have answered your frequently asked questions.
If you are unclear, please do not hesitate to contact us.
The vehicle can be booked via the booking form on our website.
You can check the availability of your desired car by e-mail or by phone on +421 950 45 45 01.
Individual: PAS, resp.
OP, VP valid for at least 1 year, credit or debit card to block the deposit Legal person: Certificate of Incorporation, resp.
Trade certificate, PAS resp.
OP and driver’s license, credit or debit card to block the deposit in the amount of 300€ to 800€ depending on the type of car chosen.
When paying in cash, the client will pay the agreed rental amount + deposit for the vehicle, which will be unblocked in full after handing over the undamaged and refuelled vehicle.
When paying by card via mobile POS terminal, you will pay the rental fee and we will block the deposit on your credit card or credit card.
Debit card.
The deposit will be unblocked upon return of the undamaged and refuelled vehicle.
Yeah.
Deposit and payment for rent is possible by agreement anywhere in the territory of the Slovak Republic by mobile POS terminal.
Free of charge at the airport in Košice, at any address in Košice for an additional fee of 9€.
At Poprad airport for an additional fee of 45€ and Bratislava for 129€.
When handing over the vehicle at the airport we will wait for you with a plate with your name respectively.
In case of flight delays.
In other cities (Bratislava, Poprad, Michalovce, Rožňava, Prešov, Stropkov, Humenné) the car is handed over at the station as standard and charged according to the currently valid price list.
You can pick up your car 24 hours / 7 days a week.
This is free of charge during the working week from Monday to Friday from 8:00 to 17:00.
Outside of these times, on weekends and public holidays, it is possible with payment of a fee of 24€.
Anywhere in the EU countries, depending on the cover and the agreement in the contract.
In the event of an accident resp.
In the event of an accident or malfunction, call the contact number, call the police immediately and write an accident report.
Vehicles are legally and accident insured.
In the event of an accident caused by you, you will pay a deductible according to the current General Terms and Conditions + an administration fee, unless otherwise agreed in the contract.
If the accident is not caused by you, you do not pay any charges, but the guilty party must be known and the landlord’s conditions must be fulfilled.
Yes, this is possible for a fee of 9,-€/day or.
For 15,-€/day, where the deductible is reduced to 0%.
We still calculate the rental day from the beginning of the rental period in 24-hour intervals.
For example.
you pick up the car on Monday at 13:00, you pay for 1 day until Tuesday at 13:00.
Yes, the deposit is always blocked via the POS terminal on your credit card.
Debit card in the amount from 300€ to 800€.
The amount is determined by the type of car.
We have a specific amount listed for each car in our fleet.